I have waited long enough and i cant wait to post this review. To be honest, some might feel that this review is extremely mean and some might even not finish reading it.
But i really can’t be bothered because i have TOLERATED like crazy before i finally have time to write this, and to be fair to the brand that i am reviewing, i have given enough time for them to show me otherwise.
From the above, it is not hard to guess that this review is negative. Yeap, it is and it is not because i am not sponsored, it is also not because i have paid $588 for the package. Read on to find out.
Basically, i have done Eyelash extension for years and i have been to the worst and a few good ones around. The most common one has to be Milly’s. They are not fantastic but they are considered ‘fine’ to me, in terms of service and quality. The lashes might nt be all that natural (i am saying this for the lashes i got 1 year+ ago as i am not sure if they have new products lately) but it was still considered as average in terms of the softness and quality. Their services can be better but i am glad that there is no hard selling, the ladies there are mostly from China and were relatively friendly.
Then, the few eyelash parlors at City Plaza…frankly, they are the cheapest lot but even if i have to go bare on my eyelash, i will never be back again. The quality of the eyelash is horrendous, hard and stiff is not all…the glue that they used gave a strong stench and also hurts the eyes badly.
Service is outrageous as well, when you complain about the quality of they glue & lashes, all they can reply was “no, we use very good quality stuff” #indenial
Seriously, i paid $50 for a lesson and that was that.
Now, i am gona talk about my expensive $588 package for the recent eyelash extension. $588 might be cheap to some, might also be acceptable to others. For me, it is not considered cheap if the service and quality sucks. It is considered as OUTRIGHT robbery.
If you calculate, $588/6months is equal to $98 per month if you go back monthly for touchups.
Look, if everything is well, i wouldnt mind spending that amount for a 6months unlimited eyelash extension package. Not that i am filthy rich but if it is worthy, i believe nobody will complain much too.
I have to emphasize that whatever is written on this blogpost is merely MY OWN OPINIONS, i paid for the service and thus i have the rights to review and feedback how i honestly feel. I am not trying to tarnish anyone’s reputation nor branding here… but i am narrating what i went through as a customer and the unpleasant experience that i had.
I usually go to a small shophouse located in Bishan for my eyelash extension and the reason why i never go back is because it is rather far and they are always fully booked. The envionrment and service was superb and there is absolutely NO hardselling at all. They just do what they need to, collect the money from you, and that’s it. Even though they are offering packages that cost a few hundreds, they just state on a board at the cashier area and if you are keen, you take it. If you are not, they will not push it to you as well. The quality of the eyelash has to be 1 of the best i ever had, soft and the glue is not stinky nor pricky. After a few weeks, the eyelash will still stay ‘curled up’ and not droopy. To top it off, not many strands were found dropping. The price for this is approx $75 and this usually last me a month. I feel it is totally worth it. 1 of the mediacorp actresses patronizes this place, i know because we used to be in the same church (i do not feel comfy revealing her name)
About 6 to 7 months ago, i came to know about The Prestige Eyebrow & Lash Specialist through a friend. She read about it online as the shop actually got a lot of bloggers to advertise for them (just to name a few, Rachel Wong, Naomi and etc)
I do not read their blogs (due to age factor and etc, some are too young and 1 of them also cant make herself clear in the blogposts which causes frustration when reading. Just saying) but i thought i might just give this shop a try for the eyelash extension service.
It is 1 of my most horrible experiences. I will just say, i will not be back even if they are offering FOC.
Sometime in Jan, i went to the shop and wanted to try out the eyelash extension before CNY as the Bishan place that i went have bookings so full n i refused to wait.
For this Prestige place, I was told that if i quote certain blogger’s name, i get a certain trial pricing or something. So i did.
In the end, i was asked to buy a 6months package because the lady (supposingly 1 of the owners) told me that they are charging extra as it is 1 week away from CNY) and that i should buy the package because the quote (of blogger’s name) is not valid as well. (HUH?)
The total damage will amount more or less close to the package price which is $588.
They did not even bother to let me take a look at the $488 package (claiming to be some Japanese extenstion) but sold the $588 (Korean package) to me straight.
Ok, that wasnt their fault, i said yes to the $588 Stupidly. However, i thought back and maybe they should at least show their customers what is the diff between the both instead of just pushing the more expensive package.
Ok, whatever. I bought the $588 6months unlimited eyelash extension package.
Initially, it was still ok, everything was normal. The quality of the lash is ok, the service was nowhere near good but still acceptable. Whenever i call to make an appointment, i will always be told that the dates and time i chose are not available. I thought “fine, this is what usually happen, moreover, i paid the money already thus i should be prepared to take such crap”
(having said that, we really should not lower our expectations of service due to such bad service brands)
The staff there are not friendly but it is ok, i do not need to chat since i can take naps while they do their work. The thing that actually puts me off was that, they will push other packages to you and if you say “no”, be prepared for those black sunken faces. Somehow, the vibe changes from not frindly to demeaning. Maybe i was sensitive but they really do not make you feel that you are an esteemed customer of theirs.
They charged me $588 right? Then, they told me i have to top up $30 for their newest product of ‘Mink lashes’. Claiming that it is new and very comfy. So i did, for the sake of comfy DESPITE PAYING $588 BEFORE THAT.
Today, 30th June, at 11am, i went to check out their FB…guess what i saw?
CAN SOMEONE ENLIGHTEN ME ON THIS? Why was i charged extra $30 for the Mink lashes when i have already paid $588 for the package? And why are they selling the package of MINK lashes at $588 now?
DEAR PRESTIGE, if you are reading this, would you mind explaining to me and refunding my $30?
As this continues, i made lesser trips back to the place even after paying that sum for unlimited usage. I tried to tolerate till almost all the lashes fell off before going back for touch ups.
The most appalling experience will be the time which i went over at 645pm (i end work at 6 and although they hate that i make appointments at 630-645, they have to take it as i really do not have time to accomodate to their request of early timing since they are opened till 8?)
I reached the place at 650pm and requested for them to remove all the lashes that were half hanging and replant new ones. All i got from them was “We do not have enough time to do that. Removing needs 1/2 hr and replanting needs another 1hr plus. We have to close soon”
RIDICULOUS. What the heck? Even beauty salons have to stay back if the customers have reasonable requests? Moreover, i arrived just 5 mins later and they told me they cant do it for me?! Where is the professionalism and responsibility?
So, after removing all the half hanging lashes, they asked me to let my lids rest for time being and refused to replant the new lashes for me. They then started to off lights and closed shop.
How i felt back then? SHORTCHANGED. Unlimited services? BULLSHIT.
DROOPY EYELASH EXTENSION anyone?
Now u know where you can get it too!
The experience for that torturous 6 months was terrible and the worst 1 has to be the last time which i went. I decided to end the misery the moment my package ends. Went back to touch up and this time round, they did it within 20mins. How amazing yea?
Of cos, i am prepared for the worst but i just want to end this bullshit package once and for all. The lashes fell quickly and on the first day of retouch, 3 thick strands have fallen off. The lashes were not only NOT curled up, they were pointing in ALL directions looking disgustingly disappointing.
Till date, it is 2 weeks since i last visited, well not exactly 2 weeks since i last visited on 18th of June…The lashes are at its very bad stage now. Pointing in all directions, and over a total of 10 thick strands have fallen.
Droopy AND Dropping.
I have to also emphasize that i did not rub the eyes, i took good care when it comes to washing face though i did not wear goggles because the good eyelash extension i had does not requires me to do that, i try to avoid the lashes whenever i am removing makeup.
YET THE LASHES ARE STILL FALLING LIKE NOBODY’S BUSINESS.
Really, as if $588 for a 6 mths package of unfriendly services is not enough, the poor workmanship is also heartbreaking.
I will never step a foot back to that place again. It is full of lies, deceit and yes, it is only $30 that i am being cheated of but it is a matter of principle. Once again, this is my own experience and there are still dozens of bloggers praising that shop, well, i duno. Prestige might be really good, just not to/for me, they might be really nice to the bloggers, i am not sure. But you can be sure they are really nice to the socialites and models/bloggers (basically whoever they sponsored)! Haha.
Irony isnt it, treat your customers like shit but the bloggers like God. This is one of the most disgusting traits a business should have.
I am not writing this because of the owner who made newspapers’ headlines due to her self-claimed friendship with the multi millionaire’s daughter. Neither do i know them personally. I have nothing to gain from this negative review. But i really need to warn all ladies out there. So yeap. Read this with an open mind.
But seriously, whatever, not going back again. Yeap.
Vshares on The Prestige Eyebrow & Lash Specialist
Category: Beauty/ Eyelash Extension
Value for $: V
Level of service: V
Will i recommend to my friend: DEFINITELY NO
Comments: Lacks of Integrity
Anyway, since it has been sometime since i last share. Maybe to recap on the above:
Here is a little elaboration and explanation of how it works, i will include the following points to make reading easier:
- Category is product/services’ category.
In this case, Beauty as it is.
- Value for money is how affordable it is comparing to market price, you see 1 Vs and that is on the scale of 5Vs.
1 V means it is rather expensive and 5Vs means it is very affordable comparing to market rate.
Thus here, i am suggesting that it is not worth the money AT ALL.
- Level of Service is to tell you how satisfied i am with the service. Please bear in mind that i am Not fussy but i am rather particular with services.
In this case, i gave 1 Vs out of 5Vs. Which also means that the service basically fail because it is like 1 stars out of 5.
- Likes means how much i enjoy/like the service or product in overall.
In this case, it is a major flop.
- Will i recommend to my friend: No
Needless to explain.